Experience
We make lab testing easier
Convenient Access
Beautiful at-home lab tests mailed directly to members
Simple Collection
Easy-to-follow instructions for a seamless collection experience
Engaging Results
Intuitive results via online member portal or by mail
Clear Next Steps
Customizable next steps for follow-up recommendations
Outreach
We Know Your Members
With best practices refined by our broad consumer population, we’re built to engage members at scale.
Extended Outreach
Cohort analysis and optimized outreach helps close care gaps for previously unreachable populations
Preferred Communication
Communication channels that best fit your member preferences including live agents, IVR, SMS, email, and paper mailers
2x as Compliant
Demonstrated 2x increase in patient compliance compared to competitors
In the news
"Simply choose a test, wait for it to arrive in the mail, follow the instructions and check out the results. It’s that easy. Everything you need for sterile collection is within the kit, and the customer service support team is available if you have questions.”
Read Article"Its online platform is a much easier, faster, and more affordable alternative to those frustrated by the traditional lab testing process. There’s also complete price transparency, which has been sorely lacking in the mainstream healthcare sector.”
Read ArticleInsights
We handle the details– so you don’t have to
Customer Service
Dedicated team to handle program management and customer service
Results Platform
Sophisticated end-to-end program management with insights and recommendations down to the participant level
Custom Results
Customized workflows, communications, and portals that guide participant next steps to improve screening rates and minimize your operational burdens